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Product FAQs
Safetrust Wallet
Safetrust
Safetrust Wallet
Does the Safetrust Inline board pass Wiegand data when not configured?
Why does my Activation Email show a different region or city than my actual location?
How do I disable the Push to Open feature for all users?
Why does the Safetrust Wallet request access to my device's location?
How does the Safetrust Wallet’s speed compare to a regular RFID card?
During reader configuration, when does the primary/secondary (After Hours) contact come into play?
Is the data on the mobile device encrypted at rest?
How are credentials securely transmitted between the mobile device and the reader?
How is certificate key usage managed?
Is there an alternative to Leashing Mode?
What data is stored and transmitted in Leashing Mode?
What are the benefits of enabling Leashing Mode?
What is Leashing?
Is the Safetrust Wallet free to download?
How do I check the version of the Safetrust Wallet I am using?
Can I use my own images in the Safetrust Wallet for my mobile credentials?
Is it possible to have multiple accounts with Safetrust Wallet if I work for two companies?
What is the maximum range that I can send a credential from?
Can I adjust the sensitivity of my mobile device?
Can I shake my mobile device to open a door?
How do I know which computer my mobile device is connected to?
Does the Safetrust Wallet support anti-passback for physical access?
Can I push out the Safetrust Wallet using my Mobile Device Manager (MDM)?
Can I use my Safetrust Wallet to automatically send my mobile credential to a device?
What types of physical devices does the Safetrust Wallet communicate with?
What information is being tracked by the Safetrust Wallet?
How long will my account remain active on my mobile device?
Is it possible to have multiple accounts in the Safetrust Wallet?
How do I open my account in the Safetrust Wallet?
How can I secure my mobile credentials in the Safetrust Wallet?
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