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Product FAQs
Safetrust Wallet
Safetrust
Safetrust Wallet
Does the Safetrust Inline board pass Wiegand data when not configured
Activation Email shows I am in a different US region
How many devices can I have per User account?
Disabling Push to Open for All Users
Location services requested
How does the Safetrust Wallet operation speed compare to a regular RFID card ?
Primary Contact during reader configuration
Is the data on the mobile device encrypted (at rest)?
If I lose my phone, do I pay for a new license?
How are credentials protected over the air between the mobile device and the reader?
How is certificate key usage managed?
Is there an alternative to Leashing Mode?
What data is stored and transmitted with Leashing Mode?
What are the benefits of enabling Leashing Mode?
What is Leashing?
Is the Safetrust Wallet free to download?
What version of the Safetrust Wallet am I running?
Can I use my own images in the Safetrust Wallet for my virtual credentials?
Is having multiple accounts with Safetrust Wallet possible if I work for two companies?
What is the maximum range that I can send a credential from?
Can I adjust the sensitivity of my mobile device?
Can I shake my mobile device to open a door?
How do I know which computer my mobile device is connected to?
Does the Safetrust Wallet support Anti-Passback for physical access?
Can I push out the Safetrust Wallet using my Mobile Device Manager (MDM)?
Can I use my Safetrust Wallet to automatically send my Virtual Credential to a device?
What types of physical devices does the Safetrust Wallet communicate with?
What information is being tracked by the Safetrust Wallet?
How long will my account remain active on my mobile device?
Is it possible to have multiple accounts in the Safetrust Wallet?
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