Activation Email shows I am in a different US region

Question from client… On my Activation Email, why does it show Region as “District of Columbia” / City as “Washington”?

This Excerpt is from the user’s Email stating they logged in from a new device or unknown browser




United States




District of Columbia







Answer - The IP address is registered to a Internet service provider in that region. Sometimes the isp carrier, that the customer uses, may mask the address to their central IP address. 


The information provided is intended as informational and is only as accurate as the geoip lookup. 

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