Q. I have disabled the push to open the feature on a reader. From my phone, the push to open is now disabled, however, other people that have accessed the door previously can still use the push to open feature. How do I disable this on all users ?
A. The Push to open feature setting is cached on each phone once a person accessed the reader. Every 10 hours or whenever the settings have changed the setting will be refreshed on other users phones. If you cannot wait for the refresh, logging out of the wallet and logging back in clears the reader setting cache.